What happens when I cancel?
cancel
data
access
downgrade
What happens when I cancel?
Here's what happens to your account after canceling.
Immediately
What happens:
- Billing stops (no future charges)
- Access continues until period ends
- Confirmation email sent
What does NOT happen:
- Account not deleted
- Data not removed
- Team not disbanded
During Access Period
You paid for the cycle, so you keep access until it ends.
Example (Monthly):
- Subscribed: Jan 15 (renews Feb 15)
- Cancel: Feb 5
- Access until: Feb 15
- Downgrade: Feb 15
After Period Ends
Automatic downgrade to Free
| Feature | Free Plan Limit | |---------|----------------| | Members | 5 | | Boards/month | 2 | | History | 30 days | | AI | None | | Integrations | None |
Your Data
Data is NOT deleted:
| Data | Free Plan Access | |------|-----------------| | Recent (30 days) | Full access | | Older data | Preserved but hidden | | AI summaries | Read-only |
Re-subscribe: All data instantly restored.
Your Team
If you have more than 5 members:
- Warning email sent (7 days before)
- Cannot use features until compliant
- Remove members at Company Settings > Team
Your Integrations
Linear and Jira disconnected automatically:
- Past data preserved
- No new syncs
- Must re-authorize after re-subscribing
Re-Subscribing
Easy to come back:
- Log in (account still active)
- Go to Settings > Billing
- Click Upgrade
- All features and history restored